Patient Search

From the Dashboard, or by clicking Search in the navigation menu, search for a patient by name and date of birth, or by Individual Healthcare Identifier (IHI) to view their medication history.

Search for a Patient

If the search fields contain criteria from a previous search, select Clear Search.

  1. Make sure Patient Search is visible. If not, from the navigation menu, select Search.

  2. Click to expand the Name section and enter at least one character in First Name and Surname and enter the Date of Birth.

  3. Alternatively, expand the IHI section and enter the patient's Individual Healthcare Identifier (IHI).

    For more information about Healthcare Identifiers, see The Australian Government's Services Australia website.

  4. Select Search.

    The Search Results display different columns depending on whether the search was initiated from the dashboard, or from the Search menu. For more information, see Understanding the Patient Search Results.

  5. In Patient Search Results, records matching the search criteria display in a grid with the following columns:

    • Patient Identity (Search menu only)
    • First name
    • Middle name
    • Surname
    • Date of Birth
    • Sex
    • Address
    • Postcode
    • IHI (Search menu only)
    • Record Type

  6. Apply additional filters to each column header.

  7. Select a patient to view their ScriptCheckSA profile.

    When viewing a linked patient, the medication history is displayed first, as it is the most relevant and up-to-date.

Understanding the Patient Search Results

Multiple patient identities may exist for some patients. Search results display the patient’s name value most relevant to the search parameters entered. Results are sorted to prioritise relevance.

Click the Information Icon () next to the “Patient Search Results” label to open a detailed explanation of the graphics.

You can search for a patient from either the Dashboard or from the Search menu. Both options return the same patient records. However, the columns in each view vary slightly.

Search results from Dashboard

Patient search results after searching from the dashboard

Search results from Search menu

Patient search results after searching from the search menu

The numbers in the screenshot correspond to the following columns which are described in more detail below.

  1. Patient Identity

    Contains one of four icons that indicate the following:

    Icon Description
    Single identity. The patient has no known alternate identities.
    The patient's Medicare Name does not match their Preferred Name.
    The patient has multiple alternate identities.
    The patient has multiple alternate identities, and their Medicare Name does not match their Preferred Name.

    Click the Patient Identity icon within the search results to display patient identity details. The record in bold indicates the value displayed within the search results.

  2. IHI

    Displays the patient IHI number, along with the following, if known:

    • IHI Record Status (e.g. Verified)

    • IHI Number Status (e.g. Active)

  3. Record Type

    Contains one of three icons that indicate the following:

    Record Type Description

    The patient has a Transactional only profile.

    The patient information has been received from clinical systems and only contains their Medication History.

    The patient record has Regulatory only information. No transactional information (Medication History) exists for this patient.

    The patient's Medication History is linked to their patient's profile.

    Patient Search Results display the patient information sourced from the Medication History. For example, patient name.